Privacy Policy

Last updated: October 2026

Introduction

Spry-fox is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect and process the following types of personal information:

• Contact information such as your name and email address when you submit enquiry forms
• Service preferences indicated in your consultation requests
• Communications you send to us via email or through our website
• Technical data including IP address, browser type, and device information collected through cookies
• Usage data about how you interact with our website

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and consultation requests
• To provide information about our services that may be relevant to your needs
• To improve our website and services based on user feedback and usage patterns
• To comply with legal obligations and protect our legitimate business interests
• To analyse website traffic and performance

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your consent, which you provide when submitting forms on our website
• Performance of a contract or pre-contractual measures when you engage our services
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• Professional advisers such as lawyers and accountants when necessary
• Government authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the nature of the information and the purposes for which it is processed.

Your Rights

Under the Privacy Act and APPs, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Object to processing of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: [email protected]
Address: Level 12, 345 Queen Street, Brisbane QLD 4000, Australia